Shipping policy

This page explains how we handle shipping at Streamonpod, including where we ship, how long it takes, what shipping costs, and what to do if something goes wrong. We want the information here to be clear before you place an order, not something you have to dig for afterward.

Where We Ship

We ship to the contiguous 48 United States only.

We do not ship to the following locations at this time:

Alaska
Hawaii
Puerto Rico
Guam
US Virgin Islands
Other US territories
APO, FPO, and DPO military addresses
Canada and all other international destinations

Folding camping chairs are large, bulky items. Freight carriers that serve remote territories, military addresses, and non-contiguous states charge significantly higher rates than standard ground shipping within the 48 states. We are a small retailer and currently do not have the carrier agreements to offer reliable delivery to those locations at a cost that is fair to the customer. If this changes, we will update this page.

Shipping Cost

We offer free standard shipping on all orders shipped to the contiguous 48 United States.

No minimum order amount required
No membership required
No hidden shipping fees added at checkout

The price you see on the product page is what you pay. Shipping is included.

Shipping Method

We currently offer standard ground shipping only. We do not offer expedited or express shipping at this time. If we add faster shipping options in the future, we will update this page.

Orders are shipped from our fulfillment location and delivered via standard ground freight carriers. Folding camping chairs ship as large parcels and are handled by carriers equipped for oversized items.

Order Processing Time

Orders are typically processed and prepared for shipment within 1 to 3 business days after the order is placed.

Business days are Monday through Friday, excluding US federal holidays
Orders placed on weekends or US federal holidays will begin processing on the next business day
You will receive a shipping confirmation email with tracking information once your order has shipped

Estimated Delivery Time

After your order ships, standard ground delivery to most locations within the contiguous 48 states takes 5 to 7 business days.

Total estimated time from order placement to delivery:

Processing: 1 to 3 business days
Transit: 5 to 7 business days
Estimated total: 6 to 10 business days

Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, high shipping volume during peak seasons, and your delivery location within the 48 states. Remote or rural addresses may take slightly longer than metro areas.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number. You can use this number to check delivery status directly with the carrier.

Tracking updates may take 24 to 48 hours to appear after the carrier first scans the package. If your tracking number shows no updates for several days after the shipping confirmation email, contact us at support@streamonpod.com and we will look into it.

Shipping Delays

Occasionally deliveries take longer than estimated due to circumstances outside our control. Common causes include:

Severe weather affecting carrier operations
Carrier volume backlogs during peak periods such as major holidays
High seasonal shipping demand
Transportation disruptions in specific regions

If your order has not arrived within the estimated delivery window, contact us at support@streamonpod.com with your order number and we will assist in reviewing the shipment status with the carrier.

Damaged or Lost Packages

Damaged items

If your order arrives damaged, contact us within 48 hours of delivery. Include the following in your message:

Your order number
Clear photos of the damaged item
Photos of the product packaging
A photo of the shipping box if applicable

Photo documentation is required for us to file a shipping damage claim with the carrier. Once we receive your report, we will review the issue and work toward a replacement, refund, or appropriate resolution.

Lost packages

If your tracking shows Delivered but you cannot locate the package, or if tracking has stopped updating for an unusually long period, contact us at support@streamonpod.com. We recommend also checking with neighbors and any secure delivery areas at your address before reaching out.

We will work with you and the carrier to investigate and determine next steps.

Customs, Duties, and Taxes

All orders are shipped from within the United States. Because we only ship to the contiguous 48 US states, no customs processing, import duties, or international shipping taxes apply to any order.

Any applicable state or local sales tax will be calculated at checkout based on your shipping address and destination state requirements.