This page explains how we handle shipping at Streamonpod, including where we ship, how long it takes, and what to do if something goes wrong. We want this information to be clear before you place an order.
Where We Ship
We ship to the contiguous 48 United States only.
We do not ship to the following locations at this time:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- US Virgin Islands
- Other US territories
- APO, FPO, and DPO military addresses
- Canada and all other international destinations
Folding camping chairs are large, bulky items that ship as oversized freight. Carriers that serve Alaska, Hawaii, remote territories, and military addresses charge rates that are significantly higher than standard ground shipping within the 48 states. As a small retailer offering free shipping, we are not able to extend reliable delivery to those locations at a cost that is fair to the customer. If this changes, we will update this page.
Shipping Cost
We offer free standard shipping on all orders shipped to the contiguous 48 United States.
- No minimum order amount
- No membership required
- No hidden shipping fees added at checkout
The price shown on the product page is what you pay. Shipping is included.
Shipping Method
We currently offer standard ground shipping only. We do not offer expedited or express shipping at this time. If we add faster shipping options in the future, we will update this page.
Folding camping chairs ship as large parcels due to their size and weight. Orders are fulfilled from our warehouse and delivered via standard ground freight carriers equipped for oversized items. We select reliable carriers that balance delivery speed with cost, which is how we are able to offer free shipping on every order.
Order Processing Time
Orders are typically processed and prepared for shipment within 1 to 3 business days after the order is placed.
- Business days are Monday through Friday, excluding US federal holidays
- Orders placed on weekends or US federal holidays begin processing on the next business day
- You will receive a shipping confirmation email with your tracking number once your order has shipped
Estimated Delivery Time by Region
After your order ships, standard ground delivery times vary by destination within the contiguous 48 states. The following are estimated transit times after shipment:
- West Coast (CA, OR, WA, NV, AZ): 3 to 5 business days
- Mountain and Southwest (CO, UT, NM, ID, MT, WY): 4 to 6 business days
- Midwest (IL, OH, MI, MN, WI, IN, MO, IA, KS, NE, SD, ND): 4 to 7 business days
- South and Southeast (TX, FL, GA, NC, SC, AL, MS, LA, AR, OK, TN, KY, VA, WV): 5 to 7 business days
- Northeast (NY, PA, NJ, CT, MA, MD, DE, RI, NH, VT, ME): 5 to 8 business days
Total estimated time from order placement to delivery:
- Processing: 1 to 3 business days
- Transit: 3 to 8 business days depending on your location
- Estimated total: 4 to 11 business days
Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, high shipping volume during peak seasons, and your specific delivery location. Remote or rural addresses within the 48 states may take slightly longer than metro areas.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. You can use this number to check delivery status directly with the carrier.
Tracking updates may take 24 to 48 hours to appear after the carrier first scans the package. If your tracking number shows no updates for several days after the shipping confirmation email, contact us at support@streamonpod.com with your order number and we will look into it.
Shipping Delays
Occasionally deliveries take longer than estimated due to circumstances outside our control. Common causes include:
- Severe weather affecting carrier operations in specific regions
- Carrier volume backlogs during peak periods such as major holidays
- High seasonal shipping demand
- Transportation disruptions in specific regions
If your order has not arrived within the estimated delivery window, contact us at support@streamonpod.com with your order number and tracking number. We will assist in reviewing the shipment status with the carrier.
Damaged or Lost Packages
Damaged items
If your order arrives damaged, contact us within 48 hours of delivery. Include the following in your message:
- Your order number
- Clear photos of the damaged item
- Photos of the product packaging
- A photo of the shipping box if applicable
Photo documentation is required for us to file a shipping damage claim with the carrier. Once we receive your report, we will review the issue and work toward a replacement, refund, or appropriate resolution.
Lost packages
If your tracking shows Delivered but you cannot locate the package, or if tracking has stopped updating for an unusually long period, please first check with neighbors and any secure delivery areas at your address. If the package still cannot be found, contact us at support@streamonpod.com with your order number and tracking number. We will work with you and the carrier to investigate and determine next steps.
Customs, Duties, and Taxes
All orders are shipped from within the United States. Because we only ship to the contiguous 48 US states, no customs processing, import duties, or international shipping taxes apply to any order.
Any applicable state or local sales tax will be calculated automatically at checkout based on your shipping address and destination state requirements.
Contact Information
For shipping questions, order status, or delivery issues, reach us at:
Company Name: HARBOR RUSTIC LOGIC LLC
Address: 1500 N GRANT ST NUM 10506, DENVER, CO 80203, United States
Email: support@streamonpod.com
Support hours: Monday through Friday, response within one business day
For return and refund questions, visit our Refund Policy page.